Evaluation

Content tagged with
'Evaluation'

Publications

Scottish Gambling Education Hub Evaluation

In June 2020, GambleAware commissioned IFF Research to conduct a process and outcome evaluation of the Hub. The purpose of the evaluation was to assess the effectiveness and early outcomes of the Hub and to inform GambleAware's future commissioning decisions for a Hub approach in England and Wales.

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Evaluation of the Gambling Support Service, England & Wales (GSSE&W)

The Gambling Support Service in England & Wales was delivered by local Citizens Advice offices in 12 regions across the two nations between October 2018 and March 2021. GambleAware commissioned Kantar Public to conduct an independent process and impact evaluation to capture outcomes and learnings from GSSE&W delivery and to improve the programme for future iterations, including the commissioning of a similar programme through the constitutionally distinct organisation, Citizens Advice Scotland. The evaluation report contains details of facilitators and barriers which contributed to the success and outcomes of the service. The report also identifies opportunities to aid further future success of the programme. The evaluation was conducted between July 2020 and April 2021.

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Safer Gambling Messaging (phase II) - An Impact Evaluation

Messaging has an important role to play in reducing gambling harm. Safer gambling messaging comprises, for example, advertisements that appear on television, or notifications that appear on-screen when logged into an online gambling platform. Recent evidence indicates that a generic warning label approach may not be effective , and consequently a more individualised, operator-led approach might have more impact. However, much of the evidence is from laboratory studies or experiments conducted away from the environments in which people would normally gamble and there are some questions about how well the evidence might generalise to a more natural setting. This impact evaluation aims to complement existing research by examining safer gambling messaging as implemented by gambling operators on their customers in live play.

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Safer Gambling Messaging Project evaluation (phase II) - A Process Evaluation

A summative process evaluation of phase two of the Safer Gambling Messaging Project was conducted to understand how the project was implemented, and the factors that influenced its effectiveness. The process evaluation aims to complement the findings from the impact evaluation. Part one of the process evaluation involved exploring the co-creation process, including the perceptions and experiences of the process of operators co-designing the messaging interventions with Revealing Reality, and to identify any factors that influenced the efficiency of this process. The second part of the process evaluation focused on the implementation of interventions, including the barriers and facilitators to intervention design and delivery, and factors influencing how well it was perceived to have worked.

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An Evaluation of the GambleAware-Funded Treatment System (GAFTS). Phase One Report: Exemplar gambling treatment system framework design

This report covers Phase One of a two-phase programme commissioned by GambleAware and delivered by Leeds Beckett University. The overall programme
aim is to deliver an objective, independent evaluation of the current GambleAware funded treatment and support system. This a system-level evaluation not an impact evaluation of system components or services.

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Process and Impact Evaluation of the Multi-Operator Self-Exclusion Schemes - Baseline report (Evaluation Phase 1)

The key aim of the evaluation is to explore how far Multiple-Operator Self-Exclusion Schemes have led to the desired changes in levels of awareness and to explore perceptions and delivery arrangements of the schemes. It also aims to highlight any unanticipated barriers to the achievement of the self-exclusion objectives that might form the focus of future policy improvements.

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Evaluation of GameChange, GamCare’s Pilot cCBT Programme

The GambleAware Research Team was asked to undertake a light touch, formative process evaluation of the capacity and uptake of the GameChange cCBT programme in its first four months of delivery – November 2019 to February 2020. The purpose of the evaluation was to inform GambleAware’s decision-making about increasing capacity of the pilot service.

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Evaluating online blocking software

Winning Moves and partners were commissioned to deliver this evaluation between November 2017 and August 2018. The evaluation included technical testing of software, discussion with industry stakeholders and direct engagement with problem gamblers to understand whether and how blocking software can, or could, be useful.

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Evaluation of GambleAware’s Youth Harm Minimisation Programme

GambleAware commissioned two educational projects – in England and in Scotland – to find out if young people could be successfully educated about gambling and the harms it can cause, and whether such education would have a preventive effect. The evaluation report reviews the delivery of the programmes and provides recommendations for action.

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Evaluation of BetKnowMore UK Don't Gamble with Health pilot project

This is an evaluation report of the GambleAware-funded Don’t Gamble with Health (DGWH) pilot harm-minimisation project based in Islington, north
London, delivered by BetKnowMore UK. The team works with high street betting shop staff in the local area to improve their understanding of gambling-related harm, to raise awareness of support available to customers at risk and provide support service to customers who are at risk or are problem-gamblers.

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Projects

Case studies

Ben's story

"No one ever talks about losses. So, it's really hard to even know if someone's got a problem or not, because if you haven’t won for a while – you just won’t say anything...Hearing other people’s stories that are similar to mine kind of makes you think ‘Wait a minute’… you realise you’re not a million miles away from it."

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Mina's story

"I try and set myself limits to keep it under control. You can sit there and say you’re in control – but sometimes you’re not. Having a spend calculator is really helpful….it visually shows how much you’re spending. You can’t ignore it."

Watch Mina's story

Adam's story

"I never thought I had a problem. I didn't want to be seen like a gambler and addict. But they're all the things that I was...I think now knowing that I can pick up the phone to someone, or I could reach out to someone and get help straight away…it might have been easier."

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Danni's story

"At first I wouldn’t say anything because actually... it's not really my place to say, it's not my money. Then I thought I could help him, but I realise now that's not the case and I should have looked after myself first… I still sometimes have to remember to do that."

Watch Danni's story

Joanne's story

"I never talked about anything. I wish I had, just saying stuff out loud makes such a difference… I went to group meetings and the more I spoke about my story, the more open I was. And the more I was getting asked questions and getting more involved. It was that that helped me in my recovery."

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