National Gambling Helpline Freephone 0808 8020 133 8am-midnight 7 days a week

Looking for help, information or advice

If you have questions or concerns about your own gambling or about that of a friend or family member, a good place to start is the National Gambling Helpline on Freephone 0808 8020 133.

Support Organisations

Problem gamblers may benefit from help directed specifically at getting their gambling back under control, as well as help directed at managing the consequences of problem gambling such as debt, stress and relationship breakdown. Find links to organisations below which may help you manage with some of these consequences. Alternatively, call the National Gambling Helpline on 0808 8020 133 where you will receive advice and support around problem gambling, and can also be signposted to other services which may be helpful to you.

Don't put it off. Your personal information will be kept confidential.

National Debtline

0808 808 4000

The National Debtline provides free confidential and independent advice on how to deal with debt.

www.nationaldebtline.org

Money Advice Service

0300 500 5000

The Money Advice Service is an independent service which gives free, unbiased money advice to everyone across the UK – online, over the phone and face to face.

www.moneyadviceservice.org.uk

Citizens Advice Bureau

Citizens Advice Bureau help people resolve their legal, money and other problems by providing free information and advice from nearly 3,400 locations in England, Scotland, Wales and Northern Ireland.

www.citizensadvice.org.uk

National Domestic Violence Helpline

0808 2000 247

The National Domestic Violence Helpline provides confidential support and information to women and children affected by domestic violence. Information and support is also provided to friends and family seeking to support women and children who are experiencing, or who have experienced domestic violence. The 24 hour freephone Helpline number is operated by Women’s Aid (visit www.womensaid.org.uk) and Refuge.

www.refuge.org.uk

Respect Phoneline

Phone: 0845 122 8609
Text: 07624 818 326

The Respect Phoneline is an information and advice line for people who are abusive towards their partners. This Phoneline is open Monday, Tuesday, Wednesday and Friday from 10.00 am - 1:00 pm and from 2:00 pm - 5:00 pm.

www.respect.uk.net

Samaritans

116 123

The Samaritans offer help by telephone, email, letter and face to face in most of their branches. They are available in the UK and Ireland. There are many other places and people to seek help from. Sometimes just talking to someone helps – a trusted friend, your doctor or someone from your church or faith community can be a great support.

www.samaritans.org

Drinkaware

020 7307 7450

The Drinkaware website helps those who are worried about their drinking and provides information on responsible drinking. The website is operated by the Drinkaware Trust.

drinkaware.co.uk

Report a Loan Shark

England 0300 555 2222
Wales 0300 123 3311
Scotland 0800 074 0878

Loan sharks are illegal moneylenders who often charge very high interest rates and often take advantage of gamblers, sometimes targeting victims while they gamble. You can check if a company is authorised to lend money and report loan sharks anonymously using the links on this government website.

www.gov.uk/report-loan-shark

Mind

Phone: 0300 123 3393
Text: 86463

Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

www.mind.org.uk/

StepChange Debt Charity

0800 138 1111

StepChange Debt Charity is a UK debt advice charity providing budgeting support and practical debt solutions to help you manage your debts. They provide a Freephone helpline and an anonymous online debt advice tool - Debt Remedy.

www.stepchange.org

For help, support and advice about problem gambling please contact the National Gambling Helpline on 0808 8020 133 or via the NetLine.

GambleAware® c/o Responsible Gambling Trust, 7 Henrietta Street, London, WC2E 8PS
Registered in England No 4384279 Charity No 1093910