Lived Experience of Gambling Harms Community
We are proudly committed to the lived experience community. Here are a number of ways in which we pull together as one team to ensure that their expertise and perspectives remain at the centre of our work.
We know that people are experts on their lived experiences, which is why their engagement and involvement is key to shaping our work and strategy. Since these communities are the beneficiaries, key stakeholders, and participants in our work, those with lived experience of gambling harms must be the centre of all we do at GambleAware. Our strategy explicitly commits to:
“Invest in the development of lived experience networks, ensuring representative diversity and democratic infrastructure allowing networks to speak with a representative voice and to be sustainable and accountable to their membership. [To] Use the expertise within the network to inform our commissioning approach and ensure we are accountable to the very communities our commissioning serves.”
Our Commitment
To help achieve our vision of a society free from gambling harms, we are steered by a clear set of values which guide our behaviour, and shape everything we do.
"It’s essential that the opinions of those with experience of gambling harms guide our work, to ensure we always have their needs in mind.
We are extremely grateful for the work the existing Council has already done."
~ Zoë Osmond, CEO
Lived Experience Engagement
We are always seeking new ways to partner with the lived experience community to achieve our goal of a society free from gambling harms. There are many ways in which we collaborate with the lived experience community, including:
Lived Experience Council
The GambleAware Lived Experience Council (LEC) comprises of up to 12 members with lived experience of gambling harms, including people who have been affected by other people’s gambling.
The purpose of the LEC is to ensure that communities of people with lived experience of harms associated with gambling can provide expert advice on our activities, programmes and strategic development.
Shorter-term opportunities
Individuals with lived experience of gambling harms (including those who are affected others) can register to take part in shorter-term opportunities to contribute to our wider work. Find out more about our opportunities below.
ALERTS
Affected Lived Experience Research, Treatment and Support group (ALERTS) is an independent lived experience group of individuals who have experienced gambling harms and a range of treatment providers within the National Gambling Support Network.
ALERTS use their experiences (and that of other service users) to develop and facilitate open and honest dialogue with treatment providers to understand current treatment pathways and establish what works well.
GLEN
The Gambling Lived Experience Network (GLEN) is “an independent voice raising awareness and support to people with gambling related harms”. It is the largest network representing the community, having achieved charitable status and registration with The Charity Commission, and established governance processes.
Its representatives are visible in the sector and the network reflects very strongly on our commitment to building the capacity and voice of the lived experience community.
Current Lived Experience Involvement Opportunities
Lived Experience Council – Welsh Recruitment
We are recruiting a Welsh representative to join our Lived Experience Council (LEC) as a full member: to find out more about this opportunity, the details of the role and the online form to apply, please download the Information pack below, which includes a full Welsh translation of the opportunity. For a short overview, please download the slide deck below.
The deadline is 12pm, Monday 29th April.
National Gambling Support Network (NGSN) Evaluation Bids Review Panel
GambleAware is currently commissioning a partner to carry out an evaluation of the National Gambling Support Network (NGSN). Bidders’ proposals will be assessed by a review panel: GambleAware is looking for up to two individuals with Lived Experience of gambling harm to help score proposals in relation to the following scoring criterion: ‘An understanding of Equality, Diversity and Inclusion (EDI) and how lived experience would be embedded into this project in practice’. For more details about this opportunity and to access the link to the online Expression of Interest form, please download the role description below.
The deadline is 9am, on Monday 29th April 2024.
Digital usability testing sessions
GambleAware’s Digital Team are looking to engage with individuals with Lived Experience of gambling harms to exploring new digital tools that could be created to help those struggling with gambling harms to find formal support in their area, and to exploring new designs to help improve user experience and accessibility of the GambleAware website. For more details about this opportunity and to access the link to the online Expression of Interest form, please download the role description below.
The deadline is 12pm, on Tuesday 7th May 2024.
Receive alerts for future opportunities
We place people with lived experience of gambling harms at the centre of the work we do. We welcome the opportunity to partner with people with lived experience – please register to receive alerts when we have new opportunities available.
Privacy policy
For more information on how we will process and store your data see the GambleAware privacy policy available here.
Remuneration and reimbursement policy
To find out more about the remuneration options as well as reimbursement of expenses, please read our policy.
Contact us
If you’d like to contact us about any our open opportunities, or the application process, please send an email to: involvement@gambleaware.org