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National Gambling Support Network

The National Gambling Support Network

The National Gambling Support Network, formerly known as 'The National Gambling Treatment Service', is a group of organisations across Great Britain who provide free, confidential and personalised support for anyone who’s experiencing problems from gambling, as well as those affected by someone else’s gambling.

If you're worried about your own or someone else's gambling, the helpline service is totally free to access, 24 hours a day, 7 days a week.

The National Gambling Helpline

We help you find the right person or place for support

If you contact us, you can take as much or as little time as you want to talk about your concerns. We're here to help you from the beginning of your journey. We'll guide you towards free services that are tailored to your situation and give you access to regular and long-term support if you want it.

The National Gambling Support Networks provides support throughout Great Britain, you can find out more about the support they provide in your area below.

Find the right support 

holds hands

Call us

Call the National Gambling Helpline on 0808 8020 133 to speak with an adviser for one-to-one confidential advice, information and support. This free service is available 24/7 and is operated by GamCare.

Chat online

Chat online with an adviser for free one-to-one confidential advice, information and support. This service is available 24/7 and is operated by GamCare.
 

Chat to us live 

We’re trained to help

Every adviser you chat to has been trained to listen and to offer help and support to anyone affected by gambling. Simply talking about your worries can be a huge relief in itself, and our advisers can connect you with specialist support that’s tailored to your situation.

Open up with confidence

You don’t need to share any personal details when talking with our advisers, and you can rest assured that everything you say will stay between you and the person you’re talking to. We understand it can feel scary to open up about your worries, and we care deeply about your confidentiality, so unless we’re concerned about your safety, we won’t share anything outside of our conversation.

Speak to us for free

Calls with the National Gambling Helpline are free from landlines, mobiles and BT phone boxes within Great Britain. Just so you know, some other public phone operators may charge you to call. There is no charge for online chats, other than your usual data or internet connection.

For healthcare professionals

As a healthcare professional, you can encourage your patients or clients to make contact with the National Gambling Support Network. You should emphasise that it is completely confidential, and free to access 24 hours a day, 7 days a week. We provide telephone, online and face-to-face support for individuals and groups.
 

Referring a patient to The NGSN