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Evaluation Publications

GambleAware’s evaluation process is how we build the evidence for what really works to minimise gambling harm. Our methodology is based on industry best practice, governed by a standard protocol applied to everything we commission.

Findings from our commissioned evaluation projects can be filtered by theme using the drop down menu below

Evaluation of the Gambling Support Service, England & Wales (GSSE&W)
Kantar Public

The Gambling Support Service in England & Wales was delivered by local Citizens Advice offices in 12 regions across the two nations between October 2018 and March 2021. GambleAware commissioned Kantar Public to conduct an independent process and impact evaluation to capture outcomes and learnings from GSSE&W delivery and to improve the programme for future iterations, including the commissioning of a similar programme through the constitutionally distinct organisation, Citizens Advice Scotland. The evaluation report contains details of facilitators and barriers which contributed to the success and outcomes of the service. The report also identifies opportunities to aid further future success of the programme. The evaluation was conducted between July 2020 and April 2021.

An Evaluation of the GambleAware-Funded Treatment System (GAFTS). Phase One Report: Exemplar gambling treatment system framework design
J. Morgan, A. Bond, J. Farrell, J. Myers, J. Riley.

This report covers Phase One of a two-phase programme commissioned by GambleAware and delivered by Leeds Beckett University. The overall programme
aim is to deliver an objective, independent evaluation of the current GambleAware funded treatment and support system. This a system-level evaluation not an impact evaluation of system components or services.

Setting up a service for gambling addiction: a formative evaluation of the NHS Northern Gambling Clinic Leeds Hub
J. Woodall, C. Freeman & M. Klingenberg

This evaluation aimed to carry out a formative evaluation of the new Northern Gambling Clinic Leeds Hub to provide GambleAware with insight into the process and experience of the conception, commissioning, and delivery of a new problem gambling treatment service (Northern Gambling Service), which could help to inform the development of future place based services.