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Cover of "Gambling Vulnerability and FCA Compliance"

Gambling Vulnerability and FCA Compliance

New Financial Conduct Authority (FCA) guidance sets out its view of what regulated firms should do to comply with their regulatory obligations regarding the fair treatment of vulnerable customers. This guide explores how the FCA’s six expectations can be applied to harmful gambling. It offers practical examples of how regulated firms are already identifying and supporting customers who are at risk of gambling-related harm and what more could be done.

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