The National Gambling Support Network
The National Gambling Support Network, formerly known as 'The National Gambling Treatment Service', is a group of organisations across Great Britain who provide free, confidential and personalised support for anyone who’s experiencing problems from gambling, as well as those affected by someone else’s gambling.
If you're worried about your own or someone else's gambling, this service is totally free to access, 24 hours a day, 7 days a week.
The National Gambling Helpline
Chat to us live
Call us on:
0808 802 0133
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The right support for you
When you contact us, you can take as much or as little time as you want to talk about your concerns. We're here to help you from the beginning of your journey, and then we'll guide you towards specialist services tailored to you if you want them, plus long-term and regular support. You can find out more about the support offered by the National Gambling Support Network below.
Finding the right supportFor healthcare professionals
As a healthcare professional, you can encourage your patients to make contact with the National Gambling Support Network by emphasising that it is completely confidential, free to access 24 hours a day, 7 days a week and provides telephone, online and face-to-face support for individuals and groups.
Refer a patient or client to NGSN
Call us
Call the National Gambling Helpline on 0808 8020 133 to speak with an adviser for one-to-one confidential advice, information and support. This free service is available 24/7 and is operated by GamCare.
Chat online
Chat online with an adviser for one-to-one confidential advice, information and support. This service is available 24/7 and is operated by GamCare.
We’re trained to help
Every adviser you chat to has been trained to listen and to offer help and support to anyone affected by gambling. Simply talking about your worries can be a huge relief in itself, and our advisers can connect you with specialist support that’s tailored to your situation.
Open up with confidence
You don’t need to share any personal details when talking with our advisers, and you can rest assured that everything you say will stay between you and the person you’re talking to. We understand it can feel scary to open up about your worries, and we care deeply about your confidentiality, so unless we’re concerned about your safety, we won’t share anything outside of our conversation.
Speak to us for free
Calls with the National Gambling Helpline are free from landlines, mobiles and BT phone boxes within Great Britain. Just so you know, some other public phone operators may charge you to call. There is no charge for online chats, other than your usual data or internet connection.
The right support for you
You can find out more about the support offered by the National Gambling Support Network below.
Adam's story
"I never thought I had a problem. I didn't want to be seen like a gambler and addict. But they're all the things that I was...I think now knowing that I can pick up the phone to someone, or I could reach out to someone and get help straight away…it might have been easier."
Joanne's story
"I never talked about anything. I wish I had, just saying stuff out loud makes such a difference… I went to group meetings and the more I spoke about my story, the more open I was. And the more I was getting asked questions and getting more involved. It was that that helped me in my recovery."
Ben's story
"No one ever talks about losses. So, it's really hard to even know if someone's got a problem or not, because if you haven’t won for a while – you just won’t say anything...Hearing other people’s stories that are similar to mine kind of makes you think ‘Wait a minute’… you realise you’re not a million miles away from it."
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