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Advice and support

If you work in advice and support settings, find resources to assist you in responding to gambling harms here.

Cover of "Gambling Vulnerability and FCA Compliance"
Gambling Vulnerability and FCA Compliance

New Financial Conduct Authority (FCA) guidance sets out its view of what regulated firms should do to comply with their regulatory obligations regarding the fair treatment of vulnerable customers. This guide explores how the FCA’s six expectations can be applied to harmful gambling. It offers practical examples of how regulated firms are already identifying and supporting customers who are at risk of gambling-related harm and what more could be done.

Logo for "Beyond the Bet" podcast from Citizens Advice displaying a pair of purple earphones
Beyond the Bet podcast from Citizens Advice

This podcast has been produced by the Gambling Support Service, a project delivered by 12 Citizens Advice offices across England & Wales and funded by GambleAware. Often considered as the 'silent' or 'hidden' addiction, Beyond The Bet provides listeners with engaging and educational content around the subject of gambling. If you are a frontline worker, someone struggling with a gambling addiction or simply interested in gambling as a concept, then this podcast is for you.

Cover of "COVID-19 and gambling"
COVID-19 and gambling

To help make everyone aware of the potential impact of gambling on their own health and wellbeing, and on that of family, friends, or those they may meet in a professional capacity at this time, we have provided a short document with information and resources which can be downloaded for free here.

Logo for "Tap Out For Timeout, Avoid Bet Regert"
Bet Regret - safer gambling campaign

Targeted at the estimated audience of 2.4m young men aged 18-34 who gamble regularly on sport, mainly online, the Bet Regret safer gambling campaign was designed to drive self-reflection, as well as help friends and partners recognise the warning signs of Bet Regret. The campaign has produced a range of TV, radio and digital adverts which can be viewed here.

Cover for "Brief Intervention Guide"
Brief Intervention Guide

This Guide is aimed at professionals who are non-specialists in the treatment of problem gambling, but who work with potentially vulnerable groups. It provides an overview of brief intervention for gambling-related harm. It offers practical tips on identifying a problem, how to talk to someone about their gambling, offering immediate brief support and when to signpost to specialist services.

Thumbnail of RSPH's "Understanding and Responding to Gambling-Related Harms" page
E-learning: Understanding and Responding to Gambling-Related Harms

This free e-learning course has been developed with the Royal Society for Public Health as a resource to assist workers to provide brief intervention to address gambling-related harms. It also contains an optional topic for organisational leaders wishing to set up and implement the processes necessary to support workers in health, social and criminal justice settings to provide intervention.

Cover of "A blueprint for bank card gambling blockers"
A blueprint for bank card gambling blockers

The University of Bristol’s Personal Finance Research Centre (PFRC), in partnership with GambleAware, has launched Money and Gambling: Practice, Insight, Evidence (MAGPIE). This project explores the effectiveness of current gambling spending blocks on debit and credit cards, and what a ‘model’ spending blocker might look like from the perspective of those affected by gambling harms.

Thumbnail of the professional players federation's website
Professional Players Federation

Professional Players Federation has developed educational material for professional sports players who are an ‘at risk’ group for gambling harms. This was achieved by improving the education that the player associations deliver to their athletes, using an evidence-based approach. The microsite is accessible here,

How to help someone with a gambling problem

Case studies

Services and organisations to reach out to