National Gambling Helpline Freephone 0808 8020 133 8am-midnight 7 days a week

What is counselling?

Counselling is an opportunity for you to discuss issues or concerns with a professional in a safe, confidential, non-threatening, accepting environment. The counsellor's role is to assist you to resolve your own problems and explore options to make life choices clearer.

All it takes is a call to someone who is ready to help you.

We know some people are nervous about getting counselling. The first thing to remember is that tens of thousands of people have already had counselling and the evidence shows that it works well for most people.

The Helpline staff will explain more about what to expect when you discuss counselling as an option with them. Generally, you can expect: 

  • Professional, confidential and free service
  • A thorough assessment of your gambling and other related issues
  • Information
  • Referral to other agencies if they can help
  • Counselling for gambling
  • Counselling for other issues
  • Counselling can be individual, couple, family or group based. Goals are worked out with you. You decide whether to stop or control your gambling and which other issues to address.

Counselling is completely free and is available at many different locations throughout Britain, and you don't have to see a counsellor where you live - if you would prefer to talk to someone in an area away from your home and work, you can choose to do so. Counselling can also be offered online. Call the National Gambling Helpline on 0800 8020 133 to talk to someone about your issues with gambling.

Counselling is an opportunity for you to discuss issues or concerns with a professional in a safe, confidential, non-threatening, accepting environment. The counsellor's role is to assist you to resolve your own problems and explore options to make life choices clearer.

All it takes is a call to someone who is ready to help you.

For help, support and advice about problem gambling please contact the National Gambling Helpline on 0808 8020 133 or via the NetLine.

GambleAware® c/o Responsible Gambling Trust, 7 Henrietta Street, London, WC2E 8PS
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